Phoon, E., & Phoon, E. (2026). A Deeper Understanding. Quality Progress, 59(5), 36-41. https://asq.org/quality-progress/articles/a-deeper-understanding
The article argues that traditional lecture-based methods often fail to impart a "deeper understanding" of complex quality tools like DoE. By integrating David Kolb’s learning theory, the authors propose a curriculum where learners move from hands-on play with Lego bricks to sophisticated statistical analysis. This transition helps students internalize the relationship between cause and effect, leading to more meaningful learning experiences. The paper provides a roadmap for educators and corporate trainers in the construction and infrastructure sectors to improve technical competency through structured, experiential engagement.
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